WARRANTY

& POLICY

OUR

WARRANTY

Goodwood commits to deliver full customer satisfaction, we warrant all our solid wood products to be free of structural defects for a period of 12 months from the date the furniture arrives at your warehouse, store or hotel. As one of the few companies in the industry that allows for a 12 month warranty, Goodwood assures quality. With a 99.72% success rate in 2020 we almost guarantee perfection. Here are some of our regulations

All our clients are entitled to a replacement free of charge for a major failure or a financial discount for any other reasonably foreseeable loss or damage on a future order on the particular product in subject. Replacement or financial discounts will be subjective to Goodwood's personal judgement of the claim.

All of Goodwood products are certified by SVLK as Indonesian Legal Wood. SVLK (Sistem Verificasi Legalitas Kayu) is the acronym of Indonesia’s national timber legality assurance system, which is a mandatory legality and sustainability certification system built on a national multi-stakeholder consensus. 

OUR

POLICY

  • Our prices are all based on a full 40 feet container loads. Additional charges of 250 USD will be applied for 20 feet container orders.

  • All prices are FOB Semarang (Central Java, Indonesia) including standard fumigation. Additional charges may apply.

  • The Goodwood lead time is 10 to 12 weeks depending on the complexity of the order. 

  • Production process starts upon received of a 30% down-payment.

  • Prices do not include bank charges.

  • Balance payment against Documents.

CONTACT

US

OUR ADDRESS

PT. Goodwood Interior

Desa Bawu Dolongan RT.01 RW.02

Batealit, 59461 Jepara

Indonesia

Email: info@goodwoodinteriors.com
Tel:  +62 29 142 981 77

WhatsApp: +62 822 435 758 28  *Instant reply

For any general inquiries, please fill in the following contact form:

© 2020 by PT. Goodwood Interiors

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