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WARRANTY

& POLICY

OUR

WARRANTY

Goodwood commits to deliver full customer satisfaction, we warrant all our solid wood products to be free of structural defects for a period of 12 months from the date the furniture arrives at your warehouse, store or hotel. As one of the few companies in the industry that allows for a 12 month warranty, Goodwood assures quality. With a 99.72% success rate in 2020 we almost guarantee perfection. Here are some of our regulations

All our clients are entitled to a replacement free of charge for a major failure or a financial discount for any other reasonably foreseeable loss or damage on a future order on the particular product in subject. Replacement or financial discounts will be subjective to Goodwood's personal judgement of the claim.

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All of Goodwood products are certified by SVLK as Indonesian Legal Wood. SVLK (Sistem Verificasi Legalitas Kayu) is the acronym of Indonesia’s national timber legality assurance system, which is a mandatory legality and sustainability certification system built on a national multi-stakeholder consensus. 

OUR

POLICY

  • Our prices are all based on a full 40 feet container loads. Additional charges of 250 USD will be applied for 20 feet container orders.

  • All prices are FOB Semarang (Central Java, Indonesia) including standard fumigation. Additional charges may apply.

  • The Goodwood lead time is 10 to 12 weeks depending on the complexity of the order. 

  • Production process starts upon received of a 30% down-payment.

  • Prices do not include bank charges.

  • Balance payment against Documents.

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CONTACT

US

OUR ADDRESS

PT. Goodwood Interior

Desa Bawu Dolongan RT.01 RW.02

Batealit, 59461 Jepara

Indonesia

Email: info@goodwoodinteriors.com
Tel:  +62 29 142 981 77

WhatsApp: +62 822 435 758 28  *Instant reply

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For any general inquiries, please fill in the following contact form:

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